Your Shop. Fully Online.
$99/mo + 3% of HLC orders.
Scenders gives independent bike shops a fully hosted website, service desk, e-commerce storefront, CRM, automated customer notifications, and more — all in one system, built for real local shop operations.
Everything included. No hidden add-ons. No long-term contract.
One flat monthly fee. Every feature. Fully managed and hosted by Scenders.
The Problem
Great Bike Shops Still Lose Time to Paper, Phone Calls, and Patchwork Systems
A lot of independent bike shops have already built the hard part: local trust. But behind the counter, the systems are often still messy — service check-ins handled manually, customers calling for updates, websites that don't really sell, and too many disconnected tools doing half the job.
Service jobs tracked on paper, whiteboards, or in someone's head
Too much time answering "Is my bike ready yet?"
No structured intake process for repairs or service
Weak online storefront or no real e-commerce
Customer updates happen manually, inconsistently, or too late
Surprise-cost conversations hurt trust at pickup
Scenders brings service workflow, customer communication, online sales, and payments into one cleaner system — without turning your shop into generic software.
Everything Included
Every Tool Your Shop Needs. One Platform. One Price.
Scenders is built specifically for independent bike shops. Every feature below is included in your plan — no add-ons, no paywalls, no upgrade tiers.
Custom Website
Get a fully branded, hosted website built specifically for your shop — your content, colors, and voice. No web designer needed.
Digital Service Intake
Replace clipboards and scattered notes with a structured check-in flow. Customers check in, techs get a queue, nothing slips through.
Automated SMS & Email Updates
Keep riders informed automatically at every stage of service — intake, in-shop, ready for pickup. Fewer calls, happier customers.
Transparent Repair Approvals
Build trust with structured repair cost transparency. Customers see what's happening, approve additional work, and aren't blindsided at pickup.
Branded E-Commerce Storefront
Your shop name, your colors, your catalog. Sell parts, gear, and accessories online 24/7 with a real storefront — not just a social link.
POS + Payments
Handle in-store sales, online checkout, and service invoices in one connected system. Stripe-powered and ready to go.
CRM + Bike History
Customer records, bike details, service notes, and communication history all in one place. Know your customers — and their bikes.
Service Invoicing
Generate itemized service invoices automatically. Customers get a clear, professional breakdown — shareable by link or email.
Ship-to-Store Fulfillment
Online orders can ship to your shop for pickup. You choose how to fulfill each order — Scenders wholesale, local inventory, or third-party.
The Feed — Photo Gallery
Showcase your shop culture with an Instagram-style photo feed on your storefront. Keep your brand alive between visits.
Local Trail Log
Add local trail conditions, closures, and updates directly to your shop page. Build authority as the go-to source for your riding community.
Bike Index Integration
Connect to Bike Index for stolen bike lookups and registration. Add an extra layer of community trust and protection.
Simple Pricing
One Plan. Everything Included.
No tiers, no modules, no surprise bills. Scenders replaces the patchwork of tools your shop might be paying for separately — and does it for less.
+ 3% of orders placed through HLC e-commerce
Fully hosted. Everything included.
Applications reviewed within 48 hours
Your shop is onboarded and your website is built as part of getting started — no upfront cost.
Stripe's standard rate (2.9% + 30¢) applies to all transactions. A 3% Scenders fee applies to HLC e-commerce orders.
Month-to-month. Cancel any time. We'd rather earn your business than lock you in.
Multi-location shops or custom integration needs? Reach out and we'll talk through options.
Why It Matters
A Better Experience for Your Customers — and a Smoother Workflow for Your Shop
Scenders is designed to reduce operational friction while making your shop feel more professional, transparent, and easy to do business with.
Apply to PartnerYour Shop. Your Brand. Better Systems.
Scenders is not about replacing your identity.
It's about helping independent bike shops keep what already works — the relationships, the local trust, the community presence — while improving the systems that support the customer experience. If your shop already has loyalty and momentum, Scenders helps you build on that foundation.
Live Example
See What a Scenders-Powered Shop Looks Like in the Real World
Hearns Cycling in Asheville, North Carolina is our flagship live example. It shows how Scenders can support a real community-driven bike shop with better service workflow, customer communication, and digital commerce.
Built for real bike shop operations — not abstract software demos.
Hearns Cycling
Asheville, North Carolina
Frequently Asked Questions
Apply to Partner
Ready to Modernize Your Shop?
Submit your application below. We review every shop personally and will be in touch within 48 hours to walk through your setup, confirm fit, and get you started.
Not ready to commit yet? That's fine too. Email us at info@scenders.com with any questions and we'll talk through whether Scenders is a good fit for your shop.