Western North Carolina · Mountain Bike Community

Scenders
Scenders partner shop
Now Accepting Applications· Limited markets available

Your Own Bike Shop.
Powered by Scenders.
Protected Territory.

Scenders gives you everything a modern bike shop needs — digital service check-in, automated customer notifications, a branded e-commerce store, and Stripe POS — with a 25-mile exclusive radius so no other Scenders shop competes with yours.

Just 6% of revenue. No setup fees. No monthly costs.

$1.5B+

Annual US used bike market

25 mi

Exclusive radius — no nearby competition

4,550+

Wholesale SKUs available day one

6%

Flat revenue fee — nothing else

The Opportunity

Most Bike Shops Still Run on
Paper and Phone Calls.

Service jobs tracked on sticky notes. Customers calling to check on their bike. No online sales channel. No automated follow-up. Scenders fixes all of that — with one integrated platform designed specifically for bike shops.

You get a complete operating system: digital service check-in, automated customer notifications, a branded e-commerce store, and Stripe-powered POS — plus a parts catalog with 4,550+ wholesale SKUs from day one.

Digital service check-in — no paper, no clipboards
Automated customer notifications — less phone tag
E-commerce store selling parts and inventory 24/7
Stripe-powered POS — in-store and online in one system
25-mile exclusive radius — Scenders protects your territory
Flat 6% fee — only pay as you grow

25-Mile Protected Territory

Every Scenders partner shop receives a 25-mile geographic radius. No other Scenders location will open within your zone — your market is yours to build and protect.

No direct network competition in your region
Scenders reviews all applications against existing locations
Territory confirmed before onboarding begins
Hearns CyclingSee it live

Hearns Cycling in Asheville, NC is our flagship partner shop — running the full Scenders platform live. Visit hearns-cycling to see what a Scenders-powered shop looks like in the real world.

Save Time. Sell More.

Built to Run a Lean, Modern Bike Shop

Scenders automates the admin work so you can spend more time with customers — and adds an online revenue channel that earns while your doors are closed.

Core feature

Service Management & Automation

Stop tracking service jobs on paper or in your head. Scenders keeps the queue organized and customers informed automatically.

Digital check-in — no paper tickets or clipboards
Automated SMS/email when jobs are ready for pickup
Mechanic notes and job history per customer bike
Batch scheduling to manage busy service days
Service invoicing built into the same system
Core feature

Branded E-Commerce Store

Your own storefront on your own domain — customers shop your inventory and the full Scenders parts catalog online. A complete revenue channel from day one.

Custom domain — looks like your brand, not ours
Local inventory listed alongside 4,550+ wholesale parts
Online orders and in-store POS in one system
Sells 24/7 — even when you're closed
SEO-optimized for local bike shop discovery
Optional add-on

Used Bike Trade-In Program

Want to carry used bikes? Scenders has a full trade-in toolkit — but it's entirely optional. Run a parts and service shop without it, or activate it when you're ready.

AI-powered trade-in estimator with live market data
Bike Index stolen bike check on every check-in
Used bike inventory management and pricing
Customer lead capture for inbound trade-in interest
Everything Included

Your Complete Bike Shop Operating System

Six fully-integrated tools that work together from day one — no piecing together software from five different vendors.

Day 1 access

Wholesale Parts Catalog

Instant access to 4,550+ premium bike parts from 48 brands at wholesale pricing — zero upfront inventory required. Order for customers on-demand or stock your shelves strategically.

Built-in CRM

Service Desk & CRM

Full-featured service ticketing with customer check-in, bike photo capture, mechanic notes, batch scheduling, invoicing, and SMS/email notifications. Run a tight service operation from day one.

AI-powered

Used Bike Trade-In Tool

AI-powered trade-in estimator backed by live market data and Bike Index integration. Give customers an instant, credible offer in minutes — and build a used bike floor that moves.

Stripe-powered

Point-of-Sale & Checkout

Stripe-powered in-store and online checkout. Handle walk-in purchases, service invoices, and trade-in credit in one place. No separate POS hardware or merchant contract needed.

Custom domain

Branded E-Commerce Store

Your own storefront on your domain — customers can shop your local inventory plus the full Scenders catalog online. Sales happen while your doors are closed.

Theft protection

Bike Index Integration

Every check-in and trade-in runs a real-time stolen bike check via Bike Index. Register customer bikes automatically. Keep your shop clean and your community safe.

Simple Pricing

Just 6% of Revenue.
That's It.

No setup fees. No monthly SaaS bills. No per-seat licensing. No hidden charges. One flat percentage of your total monthly revenue — covers everything in the platform.

Where the 6% Goes

Half of it is card processing you'd pay anyway — the platform itself costs less than a single SaaS subscription.

3%

Credit Card Processing

Standard card processing for all transactions — POS, online checkout, and service invoices. This is roughly what you'd pay Stripe or Square anyway, with no separate merchant account.

3%

Everything Else

Your branded website, e-commerce store, service desk software, POS, wholesale catalog access, network inclusion, ongoing support, and all future updates. No itemized bills.

What the 3% platform fee replaces

E-commerce platform (Shopify, etc.)$79–$299/mo
Service desk / shop management software$99–$199/mo
POS system subscription$69–$149/mo
Website design & hosting$50–$200/mo

That's $300–$850/month in fixed software costs you don't pay — regardless of your revenue.

What does 6% look like at different shop sizes?

The fee scales with your revenue — small shops pay a small fee.

$5,000/mo revenueEarly-stage / part-time shop

Total fee

$300

You keep

$4,700

$10,000/mo revenueEstablished local shop

Total fee

$600

You keep

$9,400

$20,000/mo revenueBusy full-service shop

Total fee

$1,200

You keep

$18,800

Includes all processing. If you're at $0 revenue, you owe nothing.

Getting Started

From Application to Open in Weeks

We've streamlined onboarding so you can focus on finding your space and building your customer base — not configuring software.

01

Apply Online

Fill out the short application below. Tell us about yourself and your market. We respond within 48 hours.

02

Onboard with Scenders

Our team walks you through setup: storefront branding, service desk configuration, wholesale catalog access, and payment setup. You're not figuring this out alone.

03

Open Your Doors

Launch your location with everything in place. Your e-commerce store, service desk, POS, and full catalog are live from day one. No guesswork.

04

Grow on 6%

Pay a single flat fee of 6% of total monthly revenue — no setup costs, no per-seat fees, no hidden charges. The more you grow, the more Scenders earns alongside you.

What You Bring

This Is an Active Ownership Model

Scenders provides the software, catalog, and playbook. You bring the space, the capital to buy bikes, and the hands-on expertise to serve your community.

Your Own Physical Location

You'll need to lease or own a retail space in your target market. Storefront size, layout, and lease terms are entirely up to you — we'll help you think through what works for a bike shop operation.

Capital to Buy Used Bikes

A core part of the model is purchasing quality used bikes for inventory — trading in customer bikes and sourcing locally. You'll need operating capital to build and turn your used bike floor. Our AI valuation tool helps you buy smart.

Hands-On Bike Service Skills

You or a member of your team must be able to perform bike service — tune-ups, drivetrain work, brake service, and general maintenance. This is essential for prepping used bikes and serving walk-in customers.

Not a passive investment

Scenders locations are owner-operated shops. We're not looking for absentee investors — we want people who will be present in their community, talking to customers, wrenching on bikes, and building something local. If that's you, we'd love to hear from you.

Is This For You?

Built for Bike People Who Want to Build Something.

We're not looking for passive investors. We're looking for passionate bike people who want to be active owners of a community shop — with the platform and support to do it right.

Bike enthusiasts ready to turn their passion into a business
Shop owners looking for a proven software stack and business model
Mechanics who want to add a retail and used-bike component
Entrepreneurs looking to tap into the booming used bike market
Community builders who want a local hub for cyclists
Retail operators who want a differentiated, service-led shop concept

Your Territory, Protected

Your 25-mile exclusive radius means Scenders won't open another location that competes with yours. We review every new application against existing partner locations before approving.

Ongoing Support

You're not on your own after launch. The Scenders team handles all software updates, new features, and technical support — included in your 6%. Operational guidance is available as you grow.

Your City, Your Shop

We focus on markets with strong cycling culture and underserved used bike demand. You choose your location — we help you assess the opportunity and confirm your territory is available.

Apply Now

Ready to Open a Scenders Location?

Tell us about yourself and your market. Applications are reviewed within 48 hours — we reach out by phone and email.

We respond to every application within 48 hours. Your information is never shared.

Questions before applying?

We're happy to talk through your market and answer any questions.