Western North Carolina · Mountain Bike Community

Scenders

Privacy Policy

How we collect, use, and protect your information.

Last updated: January 1, 2026

At Scenders, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding your information. By using our website, you agree to the practices described below.

Information We Collect

When you make a purchase, we collect your name, email address, shipping address, and payment information. Payment processing is handled by our secure third-party payment processors, and we do not store your full credit card information.

When you browse our site, we automatically collect certain technical information including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

When you create an account, subscribe to our newsletter, or contact us, we collect the information you provide voluntarily.

How We Use Your Information

We use your personal information to process orders, manage your account, and provide customer support. We also use it to send you order updates, shipping notifications, and delivery confirmations.

With your consent, we may send you marketing communications about new products, promotions, and cycling content. You can opt out of marketing emails at any time using the unsubscribe link.

We use browsing data to improve our website, analyze traffic patterns, and personalize your shopping experience. This helps us recommend relevant products and improve site performance.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only with service providers who help us operate our business, including shipping carriers, payment processors, and email service providers.

We may disclose information when required by law, to protect our rights, or to prevent fraud. In the event of a business merger or acquisition, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL/TLS technology. We regularly review and update our security practices.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage most of your information through your account settings, or contact us for assistance.

California residents have additional rights under the CCPA, including the right to know what information we collect and the right to request deletion. Contact us to exercise these rights.

Cookies

We use essential cookies to maintain your shopping cart and session. We also use analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

Third-party services like analytics and advertising platforms may also set cookies. We recommend reviewing their privacy policies for more information about their data practices.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at info@scenders.com or through our Contact page. We aim to respond to all privacy inquiries within 48 hours.